GRACEFUL GROVE LLC (hereinafter referred to as “we,” “our,” or “the Company”) takes your privacy and personal information protection very seriously. This Privacy Policy describes how we collect, use, and protect the personal information you provide when you visit our website.
- Information Collection
We may collect the following types of information:
Personally Identifiable Information: When you create an account on our website, place an order, or communicate with us, you may provide us with personal information such as your name, address, email address, and phone number.
Non-Personally Identifiable Information: We may collect information related to your device usage, such as your IP address, browser type, access time, and page browsing history. - Use of Information
We may use the information we collect for the following purposes:
Processing your orders and providing customer support.
Improving our website and its functionality to enhance user experience.
Sending you order-related information, promotions, and updates; however, you can opt out of receiving this information at any time.
Analyzing user behavior to better understand customer needs and optimize our products and services. - Information Protection
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, or disclosure. We use encryption technology to protect sensitive information, such as credit card numbers and transaction data. - Information Sharing
We will not sell, trade, or transfer your personal information to third parties unless we notify you in advance and obtain your consent. We may share necessary information with service providers (such as shipping companies) to fulfill your orders. - Your Rights
You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us. - Policy Changes
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page. Please check this Privacy Policy periodically for the latest information.
Thank you for choosing GRACEFUL GROVE LLC. We value your privacy!